Labels:book | bookcase | bottle | monitor | railing | shelf | sky | stairway OCR: First in situations where they know that cues will be unpredictable (such as when race starter purposely varies the time between saying set" and firing the gun), they learn to stay cool by clearing out expectations Second the best performers learn to create expectations for others and then use the reactions to their advantage You can see this in sales pitches o perhaps when parents try to catch their children in a lie
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